Six of the best CRM tools for small businesses
CRM (customer relationship management) tools are systems that store all data on your current and potential customers in one place. This helps businesses manage customer relationships, understand...
By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts
These cookies enable our website and App to remember things such as your region or country, language, accessibility options and your preferences and settings.
Analytic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Introducing technology at scale is a no-brainer for small businesses, helping to save time, reduce operating costs and be more competitive. Here’s why it’s easier than you think. While most small...
CRM (customer relationship management) tools are systems that store all data on your current and potential customers in one place. This helps businesses manage customer relationships, understand...
Slow sales periods can spark fears of failure when you're new to life as an entrepreneur – or even as a seasoned professional. But navigating the ebb and flow of running a business is key to...
TikTok’s popularity has increased rapidly in recent years, creating a virtual universe all of its own where viral videos, trends and challenges reign supreme. Yet the rising success of...
After a public figure recently claimed that a private bank closed his account due to his personal views, it sparked a discussion amongst UKBF members: should businesses be able to refuse to serve...
Been browsing high street clothing shops and thinking you could do it better? Ready to bring your sketchbook full of fashion designs to life? Armed with the right know-how, you can turn your...
Your business is growing and you’ve seen some success, but you want to stand out from the crowd when selling B2B. According to gov.uk, there were 222,068 new incorporations in the UK between...
As with many budding entrepreneurs, you may have a business idea to revolutionise your sector. But do you really know your target market? Whilst your product might be pristine, you may not have...
Is your business losing customers? Here are some strategies to improve customer retention – and what to do if you lose them. Research suggests that finding a new customer is five to 25 times...
The King’s coronation is expected to give the UK economy a much-needed boost, presenting an exciting opportunity for small businesses to leverage the event for extra sales. Royal events and...
Want to start business networking but find the process daunting? In this guide, we reveal the essential networking skills that every small business owner needs. Networking is a great way to grow...
It takes time to master the art of identifying and finding the right contacts when you’re selling to big companies. They are – as the name suggests – big. So what’s the answer? It can be...
Whether it’s your first Christmas as a founder or you're an experienced entrepreneur – the festive season is a busy period for most of us. Small and medium-sized businesses play a huge social and...
Storytelling can help you build a more coherent brand, connect with your audience and ultimately lead to an increase in sales. Storytelling is a brilliant sales and marketing tool that can be...
Marketing your small company may seem daunting but there are several easy ways to get the word out. Freelance journalist and copywriter Dina Behrman looks at 10 of them. 1) Use integrated...
In a world where the number of channels via which customers can reach businesses has proliferated as technology evolves, the phone call still matters. Taking and handling phone calls effectively...
Cold calling; do those two words send shivers down your spine and bring you out in a cold sweat? Does the very thought of calling strangers and the possible rejection fill you with dread...
Picture a shop front in your local High Street. It's your shop and it contains everything you sell. Every day people walk into your shop and every day most of them walk out of that shop without...
Despite its extensive history in small business circles, cold calling remains a perennial source of anxiety for many of our users. How do I ensure I'm talking to the right person? Will I come...