HMRC Online Services number is coming up an accountants name

[tracey.]

tried calling online services over the last few days (had to hang up as I was on hold for ages and had to leave the job I was on where i was able to use my phone).
When I dialled the number 0300 200 3600, I got through to an HMRC voicemail with the usual 'select one for ... etc.

However, on my phone screen, it comes up as Goldwins Accountants - and is also in my list of recent calls as Goldwins.

Ive emailed Goldwins about this but no reply as yet, and theur phone number on their website isnt the 0300 number.

Seems strange...

 

[WaveJumper]

Are you sure you have not accidentally saved the number under the incorrect contacts list on your phone the number above is definitely HMRC and the current wait time is around 20 mins

 

[tracey.]

no - nothing saved, in fact Ive just called again and its come up as Lanop Business Advisors
I have a screenshot but cant find how to add it into this comment but it says Lanop Business Advsors , the phone number showing below that is the number for HMRC and itdoes seem to go through to HMRC

 

[Paul Kelly ICHYB]

I wouldn't worry about it.

You have the right number for the right team!

 

[MyAccountantOnline]

tried calling online services over the last few days (had to hang up as I was on hold for ages and had to leave the job I was on where i was able to use my phone).
When I dialled the number 0300 200 3600, I got through to an HMRC voicemail with the usual 'select one for ... etc.

However, on my phone screen, it comes up as Goldwins Accountants - and is also in my list of recent calls as Goldwins.

Ive emailed Goldwins about this but no reply as yet, and theur phone number on their website isnt the 0300 number.

Seems strange...

That really is very odd.

The number you are calling matches that shown on the Gov.uk site for the Self Assessment online technical help. It does say on the website wait times are up to 45 minutes.